Terms & Conditions

Exclusions and Limitations

Before using or accessing the Dreamlane Decor website at www.d-decor.in (referred to as the ‘Site’) and related applications, please carefully read and understand these terms and conditions (‘Terms’). By using the Site, you agree to comply with the following conditions:

Eligibility to use the Services

To register and shop at www.d-decor.in, you must be at least eighteen (18) years old and capable of understanding and agreeing to these Terms. If you are a minor under 18, you can use the site with the involvement of a parent or guardian.

Provision of the Services

1. We may make changes to the Site, suspend it, or discontinue products or services at any time without notice.

2. Access to your account may be disabled if necessary, preventing you from using the Site.

3. The content on the Site is for general information and should not be the sole basis for decision-making. Use it at your own risk.

4. We may charge subscription and membership fees in the future, with prior notice.

5. Referral and incentive-based programs may be introduced, each governed by specific terms. Participation binds you to those terms and our general terms.

Third Party Sites

We provide links to other websites for your convenience but do not endorse or guarantee them.

Information Provided by You

Your privacy is respected, and any personally identifiable information you provide is protected as described in our privacy policy. Do not send confidential or proprietary information through the site. Phone calls with our Customer Service team are recorded for quality control. We do not share your information unless you agree.

Compliance with Laws

You must comply with Indian laws when using the Site.

Limitations of Damages

We are not in breach of contract or these Terms if delays or failures are due to circumstances beyond our control. Our liability for any order is limited to the product’s retail price.

Indemnity and Release

You must indemnify and hold us harmless against claims, demands, or penalties arising from your breach of these Terms or violations of laws or third-party rights.

Changes

We reserve the right to change these Terms, and any such changes will be effective when posted. Your continued use of the Site implies acceptance of the changes.

Intellectual Property

You may view and download information for personal, non-commercial use but may not modify or reproduce materials. All images are digitized by us, and no one else can reproduce or republish them without our written permission.

Governing Law & Jurisdiction

These Terms are governed by Indian law, and you agree to submit to the jurisdiction of Karnataka’s courts. Any claim related to your use of the Site must be brought within one year.

ORDER PLACEMENT AND PRICING TERMS

1. Order

  1. All orders are governed by these Terms, and the applicable Terms are those in effect at the time of your order.
  2. We confirm your order after you place it.
  3. We sell products only to end-users.
  4. Before placing an order, you are advised to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description: Fabric, Color, Design, Customization, measurement etc.

2. Product Pricing

  1. Prices on the products depend on Fabric, Customization, Materials, measurement, and workmanship. 
  2. Delivery charges, if any, will be shown separately before order confirmation. Refer to Delivery Terms.
  3. To protect the Sofa, we would recommend additional Product to be used which will enhance the life of Sofa. 

3. Payment Options

  1. Payments can be made using debit cards, credit cards, internet banking, and some wallets.
  2. EMI options may involve processing and interest charges, and such agreements are between you and the service provider.

4. Shipment of Products

  1. Delivery details are as specified on the purchase order.
  2. We may limit quantities of products supplied if the order jeopardizes availability for other customers.
  3. We aim to deliver the correct quantity and product as ordered.
  4. Late delivery may occur due to unforeseen circumstances.
  5. If you’re not present during delivery, additional delivery charges may apply.
  6. You’ll be informed of the last chance to amend your order address before delivery. You can contact the Sales Team or the Support team at 74111 03515